Privacy policy

Information we collect

When you submit a service request, we collect the contact and project details you choose to provide, such as your name, email, phone number, city, requested service, timing, project notes and any photos or files you upload. These answers and files are saved with your request in our private business Hub. Please do not submit payment details, passwords, alarm codes, door codes, gate codes or lockbox codes through the website.

When you submit a customer review, we collect your name, private contact information, rating, service details and written feedback so we can match it to completed service. Contact information and full names are not displayed publicly.

We also count basic first-party website activity, such as visits and clicks on request, call, text, email and video controls. This helps us understand which services are useful. We keep the public page where a visit began so we can see which pages lead to requests. We leave query strings and outside referral addresses out of that record. We do not use third-party advertising trackers on this website.

How we use information

We use request information to review scope, prepare estimates, communicate with you, schedule approved work, provide service, maintain business records and improve the website. A request is not a confirmed appointment or final price until we confirm it in writing.

We use review information to confirm that it relates to completed service, prevent false or duplicate submissions and publish customer feedback while keeping contact details private.

Sharing and retention

We do not sell customer information. We share information only when reasonably needed to operate the business, provide an approved service, comply with law or protect people and property. We keep records only as long as reasonably needed for customer service, business records, legal obligations and dispute prevention.

Your choices

You may ask us to correct or delete information that is not required for active work, completed transaction records or legal obligations. Contact twoguysandatask@gmail.com or text (623) 235-4621.